Unified Communications for
Improved Mission Effectiveness

Comprehensive communication solutions to meet your specific collaboration requirements

In today's fast-paced world, organizations must meet rising demands for improved collaboration and worker productivity while managing a range of communication applications. UNICOM Government's Unified Communications (UC) solutions provide enterprise-grade IP capabilities to help you achieve mission-critical objectives by converging your voice, data, and video communications onto a single, secure IP-based network.

In addition to advancing your communications capabilities, our UC solutions will help you:

  • Reduce total cost of ownership (TCO)
  • Streamline operations
  • Increase worker productivity through mobility, messaging, and collaboration tools
  • Improve organizational preparedness via rapid communications and access
  • Facilitate telework, presence awareness, and emergency response
  • Minimize travel time and expenses with video conferencing (VTC)
  • Reduce carbon footprint
  • Maximize use of existing network infrastructure investments

Acoustical Solutions

Establishing a proper acoustic environment is critical for effectively sharing of thoughts and ideas. As the physical environments for collaboration spaces can vary wildly – from the number of participants, to location of attendees, down to the materials used in construction – our engineers take all of these variables into consideration when customizing audio solutions.

While there are many reasons for bad acoustics, some of the most common are: excessive ambient noise, excessive reverberation time, and detrimental reflections. UGI’s specialized engineers have the capabilities to perform acoustical analysis, acoustical predictions and sound system proof-of-performance measurements to help resolve issues in your acoustical environment.

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Technical Capabilities

UGI provides high-quality engineering services focused on reliable, customer-driven support that consistently delivers innovative technology and excellent customer service. To consistently deliver systems that exceed our customers’ expectations, our staff and engineers are continuously undergoing technical trainings to ensure they’re knowledgeable about any changes in manufacturers’ equipment or industry standards.

UGI has a high level of experience and expertise in UCC systems solutions and services, including:

Integrated communication and collaboration solutions for audiovisual systems

  • Reduce total cost of ownership (TCO)
  • Video conferencing systems (secure and unsecure)
  • Integrated control systems
  • Aesthetic and acoustic facility improvements
  • Full-service design, integration, installation, and implementation
  • Maintenance services
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Staging and Deployment Environments

Our integration facility located in Greensboro, NC, provides a secure staging facility from which to deploy systems to customer sites. Our engineers can assemble, rack and stack systems and load software in our facilities prior to deployment. This allows our teams of technicians to ensure all hardware systems function properly, systems are integrated correctly, and the necessary software runs as expected.

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Superior System Design

Since no two UCC deployment environments are the same, our professional engineering and installation service provides custom designs. Each project takes into account the space of the environment, in-person and remote audience participants, ambient noise, and the communication and collaboration requirements. At a minimum, UCC designs include A/V diagrams illustrating detailed audio connections, video connections, control system connections, network connections and rack layouts.

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Maintenance and Warranty

UGI continually services and maintains UCC systems for both Federal civilian agencies and the DoD, as well as state and local governments. We operate the UGI Global Technical Assistance Center (GTAC) on a 24-by-7 basis, providing Tier I, II and Tier III support to customers, and involving the expertise of equipment manufacturers for application and design support as needed. UGI’s extended warranty agreements include preventive maintenance, corrective maintenance, help desk support, and repair of failed components.

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Turnkey Broadcast Solutions

UNICOM Government provides system integration services for the design, documentation, installation, and testing of broadcast studios through our wide-range of engineering expertise matched to the requirements – from design to warranty.

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True End-to-End Solution

A true end-to-end solution goes beyond building out the broadcast studio environment. While UNICOM’s engineers design comprehensive solutions that integrates cameras, lighting, green rooms, sound proofing, studios and the technology for the analysis, storage, and retrieval of audio and video feeds. We also incorporate physical and cyber security components to keep your content safe and secure. Our solutions combine a variety of biometric components to ensure the right people have access to the studios and the data centers that house your most valuable assets. Additional critical security components involve the implementation of cyber security features that maintain the data encrypted at rest and through transit while not impacting the speed of data retrieval that the business demands.

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