IT Service Management

Transform your agency IT operations for greater efficiency and effectiveness.

Cost-efficiency, quality and compliance

Data center management

UNICOM Government's Data Center Management capability provides an ITIL-based approach to centrally managing data center information assets including change management, automated provisioning, information storage, platform optimization, data center consolidation, and rationalization. By automating data center management across lifecycles, the agencies can deliver cost-efficiency, quality, and compliance in the most complex environments.

Efficiency and effectiveness

Network management

UNICOM Government's Network Management capability is comprised of infrastructure, activities, methods, procedures, and tools that pertain to the operation, administration, maintenance, and provisioning of networked systems. Network Management is based on best practice frameworks and standards, such as ITIL, to increase the efficiency and effectiveness of IT operations and to manage the network across the entire lifecycle.

Maintain control

Asset management

UNICOM Government's Asset Management capability consists of cradle-to-grave tracking, analysis, and management of IT assets, including physical, historical, configuration, and financial information. Asset Management helps customers better manage their IT infrastructures, more efficiently deliver services, and maintain control over assets, data, and their value.

Actionable intelligence

Enterprise security information management

UNICOM Government's Enterprise Security Information Management capability covers the transformation of volumes of security, audit, and compliance information collected across the enterprise into actionable intelligence. This is accomplished by correlating log, vulnerability, configuration, asset, performance, and Network Behavior Analysis (NBA) data across the enterprise. This enables agencies to proactively detect and speed the remediation of security breaches and identity/information theft while supporting evolving best practice and compliance regulations.

Our contracts

An extensive portfolio of government contracts ensures we will have the right vehicle for your organization.


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