UNICOM Government's SupportNet provides agencies with a fast and easy means of viewing multiple vendor product and support service data all within a single, secure web portal. With its user-friendly interface — and vendor neutral design — SupportNet gives agencies instant access to critical information, including customer purchase order numbers, serial numbers, product part numbers, warranty expiration dates, service levels, end of service life dates and more.
Comprehensive information provided by SupportNet allows agencies to quickly view and evaluate the products and support services they have and what service levels an agency is entitled to receive. SupportNet will also reveal items that were purchased but not covered by an additional support service.
With SupportNet, agencies have the benefit of:
With UNICOM Government SupportNet, agencies are well equipped to make better decisions about the support needed. They can decrease downtime and increase productivity. They can reduce lapse-of-coverage incidents and lower acquisition and administrative costs. And ultimately, they can improve the return on investment for their IT infrastructure.
To learn more about UNICOM Government's support and maintenance services, please click here. To contact a representative, call 800-999-4874 or click below to email us.